Operations Associate

Fintech Lending Who We Are Capital C Corporation is a leading Singapore-based fintech company transforming financial services across Southeast Asia. With a decade of experience, we build digital financial solutions that empower individuals and small businesses through consumer financing, MSME business loans, buy-now-pay-later, and salary advances in developing countries — all aimed at boosting financial stability. We are driven by one purpose: “Driving financial inclusion, enhancing lives.” About the Role Want to build a career in fintech but not sure where to start? Join our Operations Associate Track, a ground-up career pathway designed for individuals who want to learn how a financial technology business operates from the inside. This is not a routine admin role. You will gain real exposure to customer operations, application support, service delivery and daily business execution in a fast-moving fintech environment. You will learn how customers are onboarded, how applications are supported, how internal teams coordinate, and how day-to-day business operations are carried out. Over time, you will be developed based on your strengths and performance, with opportunities to grow into senior operations, customer success, business operations, loan operations, branch operations or team lead roles. Responsibilities Assist customers with onboarding, enquiries and application-related matters

Support customer journey and day-to-day operational workflows

Follow up with customers through phone, WhatsApp or other communication channels

Assist with application processing and document checks

Update internal systems accurately and promptly

Coordinate with internal teams to ensure smooth execution

Support appointment, service and branch operations

Handle ad-hoc operational duties as required

Take on additional responsibilities as you progress

Who We Are Looking For Fresh graduates are welcome, including ITE, Polytechnic Diploma, Private Diploma and Private Degree holders

Prior experience in customer service, retail, hospitality, sales, banking, call centre or operations will be an advantage

Comfortable interacting with customers face-to-face, by phone and through messaging channels

Good communication and interpersonal skills

Customer-oriented, responsible and willing to learn

Hands-on and comfortable working in a fast-paced environment

Detail-oriented and able to follow processes

Comfortable with operational targets and service standards

Basic computer literacy

What We Offer Structured training and guidance

Exposure to fintech and financial services operations

Real customer and business operations experience

Career progression opportunities

Young and dynamic working environment

Opportunity to grow into senior operations or team lead roles

Working Hours 5-day work week. Candidates must be able to work on Saturdays.

Work schedules will be arranged between 10:00 AM to 8:30 PM, depending on operational needs.

How to Apply If you're interested in joining our team, we’d love to hear from you. Apply now: https://osglujnuf9s4.sg.larksuite.com/share/base/form/shrlgMnvLSydnq73937GO2AVZnh