IAM Coordinator

Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution—working together to create a better financial future for our customers and communities.

At Best Egg, you’ll find a culture grounded in our core values—putting people first, creating clarity, delivering with excellence —enhanced by Barclays’ commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people’s financial lives.

With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization—while continuing to build the products and experiences that make Best Egg unique.

We’re looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us.

We’re proud to be an equal opportunity employer committed to building a diverse and inclusive team.

Duties & Responsibilities Access Administration

Provision, modify, and deprovision user access across enterprise applications and infrastructure systems

Assess access requests for completeness, proper approvals, and policy alignment

Ensure access is granted according to role-based access control (RBAC) and least-privilege principles

Maintain and update access management systems and documentation

Meet defined service level expectations (SLAs) for access requests and issue resolution

Support secure vendor and third-party production access controls

Joiner, Mover, Leaver (JML) Processes

Coordinate access provisioning for new hires

Facilitate access updates for role changes and internal transfers

Ensure prompt and complete removal of access upon employee or contractor termination

Partner with Human Resources, managers, and Technology teams to ensure timely and accurate lifecycle management

Access Reviews & Governance

Coordinate periodic access reviews and certifications (quarterly/annual or as required)

Track reviewer responses and follow up on outstanding items

Support remediation of inappropriate, excessive, or outdated access

Produce scheduled reporting (daily, monthly, quarterly, annual) as required

Maintain documentation supporting control effectiveness

Audit, Compliance & Documentation

Maintain accurate records of access requests, approvals, certifications, and changes

Support internal audits, regulatory exams, and compliance assessments related to IAM controls

Ensure IAM processes align with organizational security policies and regulatory requirements (e.g., SOX or similar control frameworks)

Maintain confidentiality of customer, employee, and company information

Collaboration & Process Improvement

Partner with Security, IT, Desktop Support, Infrastructure, Operations, and business stakeholders to coordinate access-related activities

Participate in the development and review of IAM processes and procedures

Represent IAM/Access Administration on projects and initiatives as needed

Identify opportunities to improve IAM workflows, reduce manual effort, and enhance automation

Contribute to scalable IAM processes that support organizational growth

Requirements: Required Qualifications

Bachelor’s degree or equivalent experience

1–3+ years of experience in IT operations, security operations, IAM, or related roles

Basic understanding of Identity and Access Management principles

Strong attention to detail and process discipline

Ability to manage high-volume, time-sensitive requests while maintaining accuracy

Clear written and verbal communication skills

Ability to work both independently and collaboratively

Preferred Qualifications

Experience in fintech, financial services, or other regulated environments

Familiarity with RBAC, least privilege, and access certification processes

Experience with IAM platforms and/or ticketing systems

Understanding of audit and compliance requirements

Interest in developing toward advanced IAM, governance, or security roles

What Success Looks Like: Access is provisioned accurately, consistently, and within defined service levels

Access is removed promptly and completely upon termination

Access reviews are completed on time with clear documentation and remediation tracking

IAM processes support a strong security and compliance posture

Stakeholders trust IAM as a reliable, responsive, and control-focused function

Processes scale effectively as the organization grows

Employee Benefits Best Egg offers many additional benefits for our employees, including (but not limited to): ·       Pre-tax and post-tax retirement savings plans with a competitive company matching program ·       Generous paid time-off plans including vacation, personal/sick time, paid short-- term and long-term disability leaves, paid parental leave, and paid company holidays ·       Multiple health care plans to choose from, including dental and vision options ·       Flexible Spending Plans for Health Care, Dependent Care, and Health Reimbursement Accounts ·       Company-paid benefits such as life insurance, wellness platforms, employee assistance programs, and Health Advocate programs ·       Other great discounted benefits include identity theft protection, pet insurance, fitness center reimbursements, and many more!

In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy  here