Technical Sales Engineer
Meħtieġ:AILead
Company Overview
Alltek Technology Corp., founded in 1991, is a communication components distributor and solution provider. We deliver total solutions by solving product development bottlenecks through strong technical support, ASIC, module, system development, and software/firmware customization.
Job Summary
The FAE/Product/Technical Sales Manager leads field application engineering activities, drives design-in opportunities, manages customer and supplier relationships, and delivers technical solutions across AI infrastructure, automotive electrification, optical networking, RF/microwave, and advanced packaging.
Responsibilities
- Lead, mentor, and manage a team of Field Application Engineers (FAEs) to achieve customer satisfaction and drive technical design-in success.
- Serve as the technical escalation point for complex customer projects and advanced electronic applications to resolve issues effectively.
- Collaborate with sales, engineering, and supplier teams to identify customer needs and propose tailored technical solutions.
- Oversee the entire design-in process, including gathering customer requirements, managing prototyping, conducting evaluations, and supporting mass production.
- Conduct technical presentations, workshops, and training sessions for customers and internal teams to enhance product understanding and adoption.
- Develop and implement strategic account management plans to build and maintain long-term partnerships with key customers.
- Monitor market trends, competitor technologies, and customer roadmaps to inform product positioning and optimize FAE strategy.
- Manage resource allocation, prioritize projects, and track performance metrics to ensure efficient operation of the FAE team.
Required competencies and certifications
- Degree in Electronics Engineering or a related field.
- Minimum 3 years of experience in Product/Field Application Engineering or application/design engineering.
- Proven experience leading a technical team or managing multiple FAEs.
- Ability to travel locally and regionally to support customer projects.
Preferred competencies and qualifications
- Strong knowledge of electronics design, embedded systems, analog/digital circuits, and electromechanical applications.
- Excellent communication, presentation, and problem-solving skills applied in customer-facing and technical sales support roles.
- Experience in customer-facing roles, technical sales support, or account management.
- Hands-on experience with design-in, prototyping, and mass production support.