supervisor

Core Responsibilities

• Team Management: Assign daily tasks, coordinate shift schedules, and monitor overall workflow.
• Performance & Coaching: Track employee output, deliver regular feedback, and conduct performance evaluations.
• Training & Onboarding: Train new hires on job responsibilities, company policies, and standard operating procedures.
• Problem Solving: Mediate team conflicts, handle escalated customer issues, and address behavioral concerns.
• Compliance & Safety: Enforce workplace safety and health guidelines (such as WSH standards) and ensure regulatory compliance.
• Communication: Relay updates between upper management and staff, and assist with operational reporting