IT Support & Planning Executive @Jurong Island

Responsibilities: First-level support for hardware/software/printers/network/business applications.

Setup, installation, configuration and maintenance of PC/phones, user accounts, and devices.

Update ticket records, asset registers, checklists, and user documentation.

Manage Application systems and understand data flow across business functions.

Administration (testing, data updates, user onboarding, ERP, SharePoint, workflow tools etc)

Assist project (preparing user guides, conduct training, coordinating equipment readiness etc)

Escalate unresolved issues, recurring incidents, and control gaps promptly to superior.

Follow IT policies, SOPs, cybersecurity requirements, and data protection practices.

Support inventory checks, maintenance schedules, file organization & audit preparation activities.

To understand internal business process and propose IT solutions to optimize workflow.

Diploma/Degree in IT/Computer Science with 3 years of IT support.

Knowledge of IT infrastructure, networking, system administration and cybersecurity principles.

Interested applicants, send in your updated resume by clicking “Apply Now”. Lin Weikang EA Personnel No: R21102570 EA License No: 23C1894