Support the outdoor sales team in managing day-to-day sales activities, including preparing quotations, coordinating appointments and following up with customers.
Conduct product and sales presentations to potential customers when required.
Handle customer enquiries on product specifications, pricing, availability and delivery schedules.
Follow up with customers on quotations and sales enquiries, ensuring timely responses and smooth coordination throughout the sales process.
Coordinate with Sales, Logistics, Operations and other internal teams to ensure orders and customer requirements are handled smoothly.
Handle customer feedback and complaints, working with the relevant departments to resolve issues promptly.
Maintain accurate sales records, quotations and other relevant documentation.
Assist the Reporting Manager with administrative duties and other ad-hoc projects when required.
Support the overall sales team in achieving team sales objectives.
Requirements
Diploma or equivalent qualification in Business, Sales, Marketing or a related field.
At least 1–2 years of experience in sales coordination, inside sales, sales support or customer service .
Good communication and interpersonal skills, with confidence in dealing with customers.
Comfortable conducting product presentations and explaining product information to customers.
Good organisational skills with the ability to manage multiple enquiries and follow-ups.
Strong attention to detail, particularly when preparing quotations and handling customer information.
Proficient in Microsoft Office, especially Excel and Word.
Positive, proactive and customer-oriented with a strong sense of responsibility.
Able to work independently as well as closely with the outdoor sales team and other departments.
Candidates with experience in a technical or product-based industry will have an added advantage.
