Associate HRBP Coordinator
Who We Are
Zenni pioneered the online eyewear industry in 2003 with a mission to make eyewear affordable and accessible for everyone. With complete prescription pairs starting under $10, Zenni offers adults and children the freedom to see clearly and express themselves through a wide selection of high-quality prescription glasses, sunglasses, protective eyewear, and non-prescription frames - curated with fashion, function, and style in mind.
Based in the San Francisco Bay Area, Zenni has redefined the traditional retail model, emerging as the premier destination for online eyewear in the United States while surpassing 70 million frames sold globally.
Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Columbus Crew, Monster Jam, WWE, Team Liquid, and more. Zenni has collaborated with designers and tastemakers on exclusive collections, including Chase Stokes and George and Claire Kittle. For more information, visit zenni.com .
Position Summary:
The Associate HRBP Coordinator is responsible for providing frontline human resources support during weekend shifts at our Ohio lab operations. This role serves as the primary contact for employees and leaders on the weekend shift, ensuring consistent delivery of People programs, policy guidance, and processes during non-traditional business hours. This position reports to the Senior HR Business Partner and works closely with operational leaders to support a high-performing, employee-centered workplace.
Key Responsibilities:
Employee Relations & Employee Experience
Serve as the primary onsite People contact for weekend employees and leaders
Respond to employee questions related to policies, benefits, attendance, payroll, leaves, and workplace concerns
Support employee relations matters by gathering facts, documenting concerns, and escalating to the Sr. HRBP as appropriate
Help foster a positive and inclusive work environment through employee engagement and recognition efforts and promoting company culture and values
Collaborate with Talent Acquisition and Employee Experience teams to support employee experiences for weekend hires as needed (i.e. onboarding, etc.)
People Operations & Administration
Maintain accurate employee records by following documentation procedures and processing HR transactions in HR systems in a timely manner ensuring alignment with cross-functional partners
Assist with leave of absence administration, reasonable accommodation, leave documentation, and employee follow-up
Maintain documentation related to attendance, employee concerns, and operational trends
Distribute People-related communications as needed
Compliance & Risk Management
Ensure consistent application of company policies and procedures
Support investigations related to employee concerns when needed
Escalate urgent employee relations, compliance, or workplace safety issues promptly to the Sr. HRBP as appropriate
Maintain compliance with federal, state, local employment laws and regulations, and company policies
Manager & Operational Continuity
Provide clear weekend handoffs to the Sr. HRBP at the close of each weekend shift
Track recurring employee concerns, trends, and operational risks to proactively identify solutions
Work Environment: This position is based on-site during weekend hours. Thursday - Sunday 7:30am - 5:30pm
Salary: $55,000 - $75,000 annually
Qualifications:
Required:
Ability to work independently and make sound decisions in real-time with limited oversight during non-traditional hours
Comfortable walking production/distribution floors and engaging directly with employees in operational environments
Self-motivated and ready to contribute from day one, with a willingness to take initiative and learn quickly in a fast-paced environment
Strong interpersonal, conflict resolution, and communication skills
Ability to handle sensitive and confidential information with discretion
Understands the pace and demands of operational environments and can balance employee support with business continuity needs.
Preferred:
1–2 years of experience in HR, employee relations, or workforce support roles
Knowledge of labor laws, employment practices, and workplace policies
Proficiency in Google Workspace and HRIS platforms such as RipplingExperience supporting multi-shift operations or weekend workforce populations in a fast-paced or high-volume environment
Knowledge of leave administration, workers’ compensation, ADA accommodations, or FMLA processes
Experience supporting employee engagement initiatives in frontline environments
Experience supporting hourly shift-based, manufacturing, distribution, warehouse, retail, or high-volume operational environments preferred
Competencies:
Strong organizational, problem-solving, and critical thinking skills
Handles sensitive employee matters with confidentiality
High level of professionalism and integrity
Ability to prioritize and manage multiple tasks simultaneously with high attention to detail and follow through
Collaborative mindset with a customer-service approach to HR
Adaptable to change, and remains calm under pressure
Able to communicate clearly across employee populations, managers, and corporate teams
Perks & Benefits:
Annual Bonus Program
Employee Paid - Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401K & matching)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Public Holidays)
Training & Development
Dental insurance
Employee assistance program
Flexible spending account
Health savings account
Vision insurance
Free Lunch Daily
Referral program
As a condition of employment for this role, you will be required to undergo pre-employment drug testing in accordance with our company policies and applicable law. At Zenni Optical, people remain the heart of our mission, even as we embrace technology that moves us forward. While we recognize the immense promise of AI, we are equally mindful of its limitations and use these tools strictly to assist our Talent Acquisition team rather than replace human judgment. We utilize AI tools as a collaborative partner to create content–such as job descriptions, interview questions, and outreach messaging–and review resumes, but we maintain a firm commitment to human-led hiring where AI never makes a final decision. Every selection is determined by a member of our team to ensure every candidate is personally valued by a human rather than an algorithm.
We look forward to hearing from you!
We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications.
Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.