Telesales Representative

Job Summary We are looking for a motivated and results-driven Telesales Representative to join our team. The ideal candidate will have experience handling both inbound and outbound calls , generating leads, and proactively reaching out to potential customers. Experience with U.S.-based clients is preferred, while experience in clinics, healthcare, medical services, or a related field is highly preferred.

Working Hours & Location Working Hours: 3:00 PM – 12:00 AM, including a 1-hour break.

Working Days: Monday to Friday.

Location: New Cairo – Al Rehab.

Key Responsibilities Generate and qualify new leads through various channels and proactively identify potential customers.

Conduct outbound calls to reach out to prospective customers and introduce the company’s services.

Handle inbound calls and inquiries from potential and existing customers.

Follow up with leads consistently and convert qualified prospects into customers.

Build and maintain strong relationships with potential and existing clients.

Identify customer needs, present suitable solutions, and effectively handle objections.

Achieve assigned sales targets and KPIs.

Maintain accurate records of leads, calls, follow-ups, customer information, and sales activities.

Ensure timely and consistent follow-up throughout the sales cycle.

Coordinate with relevant internal teams to ensure smooth customer onboarding and follow-up.

Requirements Previous experience in Telesales, Call Center, Inside Sales, Lead Generation, or a similar sales role .

Proven experience in both inbound and outbound calls .

Hands-on experience in lead generation and proactively reaching out to potential customers .

Experience dealing with U.S.-based clients is preferred.

Experience in clinics, healthcare, medical services, or a related field is highly preferred.

Excellent spoken English and strong communication skills.

Strong sales, persuasion, negotiation, and objection-handling skills.

Target-oriented, proactive, and confident personality.

Strong follow-up and customer relationship management skills.

Ability to work effectively in a fast-paced, target-driven environment.