E-Commerce Executive

Job Responsibilities

The E-Commerce Executive will support the day-to-day operations of the company’s online sales channels, including Shopee, Lazada, TikTok Shop and other e-commerce platforms.

Key responsibilities include:

• Manage daily operations of Shopee, Lazada, TikTok Shop and other e-commerce platforms.
• Process, pick, pack and prepare online orders for courier collection/delivery.
• Ensure orders are packed accurately and dispatched on time.
• Monitor and update product listings, pricing, stock quantities, promotions, vouchers and product information across e-commerce platforms.
• Check inventory levels regularly and coordinate stock replenishment to prevent out-of-stock situations.
• Assist with receiving incoming stocks, stock counting and basic inventory management.
• Upload new products, product images, descriptions and other relevant information to e-commerce platforms.
• Assist in setting up platform campaigns, promotional activities, bundles, vouchers and discount mechanics.
• Respond to customer enquiries, order issues, returns and other after-sales matters when required.
• Coordinate with internal teams on products, promotions, stock availability and fulfilment.
• Maintain proper organisation of products, packing materials and the e-commerce/warehouse area.
• Support roadshows, retail events, stock preparation and other operational activities when required.
• Perform other e-commerce and operational duties assigned by the company.