The Services required are set out as follows including and not limited to:
Communications Support:
Answering and patching phone calls at the front counter in school General Office
Ensuring timely and professional responses to all inquiries
Manage and route school mail timely and accurately
Visitor Management:
Attend to walk-in customers (parents, students, teachers and delivery personnel etc)
Administrative Support:
Assist in day-to-day operations of general office duties including mailroom support and distribution
Simple data record of received items, lost & found items, loan of uniform etc
Filing, laminating of documents, coordinating courier services, and maintaining databases and records
Maintain, support, and managed the collection of certificates and documents by students, alumni, and staffs.
Ongoing managing, updating, supporting, and maintenance of SAT intranet portal
Office Presentation:
Ensure the counter area, conference room, visitor’s room & sick bay is clean, tidy, presentable, waste disposed of and stocked with necessary supplies required for both staffs and visitors
Customer Service:
Serve as the first and primary point of contact for all visitors to the counter, addressing their needs and resolving issues as they arise in a calm and efficient manner.
Functional Tasks:
Serve as school’s designated goods receipt officer
Help coordinate, arrange, schedule all ad-hoc bus booking services for entire school when the need arises.
Manage and collect monthly utilities meter reading from canteen operators.
Help coordinate, schedule, deconflict and manage appointments, calendar, and room scheduling to ensure smooth operations and utilization
Ensure inventory accuracy, serviceability, availability at all times.
First-Aid Support
Basic First Aid Support, management, and triage when case arises at front counter.
Faciliate and manage parent & paramedics (when ambulance is required) calling & communications.
Ensure that all necessary precautions and paperwork are done and endorsed before releasing student from school.
Other Tasks:
Support and handle any ad-hoc duties & tasks assigned by School Leaders, Administration Manager, and Operations Manager when needed.
