Clinic Branch Coordinator (Jabodetabek)

Key Responsibilities:

• Oversee daily operations of clinic branches to ensure service excellence and operational efficiency
• Coordinate closely with Head of Operations to implement operational policies, standards, and improvements
• Monitor branch performance, including service quality, manpower, and operational KPIs
• Lead and supervise branch teams (Front Office, operational staff, and supporting roles)
• Ensure compliance with SOPs, service standards, and company policies within the branch.
• Act as the main point of contact for operational issues and escalation at the area level

Qualifications:

• Bachelor’s degree in any relevant field
• Minimum 3–5 years of experience in operations or area management (hospitality, healthcare, or service industry preferred)
• Strong leadership, communication, and problem-solving skills
• Able to work across locations and manage multiple teams simultaneously

Skills: Team Management, Strategic Planning, Customer Service