SALES EXECUTIVE (Freight Forwarder)

Sales Executive

Collaborate with managers and senior staff in planning business development, visiting customers, taking care of and developing current clients, finding and presenting services to new customers, providing after-sales service, resolving complaints, and participating in improving sales plans to achieve team goals, enhance service efficiency, and maximize customer satisfaction.

Key Responsibilities:

• Coordinate with overseas agents, local customers, and Operations team to support business and resolve issues

• Develop new business opportunities, expand existing customer portfolios, and maintain long-term relationships with key clients

• Visit customers regularly to gather feedback, understand key challenges, and ensure customer satisfaction

• Prepare and present tailored sales proposals to prospective and existing clients

• Collaborate with Operations to improve services and meet customer requirements

• Follow up on customer payments according to company credit terms

• Prepare sales reports, track performance, and monitor business opportunities

• Analyze market trends, customer demand, and competitor activities to support sales strategies

• Handle rate inquiries and coordinate quotations via Rate Runner

• Participate in sales meetings and company training sessions

Qualifications: At least 1 year of sales experience (fresh graduates are welcome), preferably in logistics, freight forwarding, or related industries Proven track record of sales achievements, both individually and as part of a team Good English communication skills; Chinese language skills are a plus Strong presentation and client-facing skills Proficient in Microsoft Office; familiarity with CRM systems is a plus Sales-driven, with understanding of profitability, P&L, and ability to work in a fast-paced environment Responsible, independent, and capable of driving business growth Team-oriented with leadership skills, able to organize and motivate the team toward shared goals Strong negotiation, analytical, and customer relationship management skills Willingness and ability to travel to meet clients as required