Supervisor

Company: White Rose Drycleaners Ltd

Location: Nationwide (Anywhere in Kenya)

Job Type: Full-time

Job Summary:

White Rose Drycleaners Ltd is seeking a results-driven, detail-oriented Supervisor to oversee daily operations, lead branch teams, maintain strict quality controls, and drive sales targets while ensuring exceptional customer service.

Key Responsibilities:

Operations & Quality: Manage day-to-day dry-cleaning operations, staff shifts, and production quality control.

Team Leadership: Motivate and manage staff to achieve daily operational and sales targets.

Customer Relations: Handle customer inquiries and resolve complaints professionally.

Financials & Inventory: Conduct accurate daily financial reconciliations, manage material stocks, and minimize wastages.

Maintenance & Safety: Oversee routine machine maintenance and ensure strict health and safety compliance.

Qualifications & Experience:

Education: Diploma or higher qualification in any field.

Experience: Minimum 2+ years in a supervisory role (operations, retail, or hospitality preferred).

Age Requirement: 30 years and above .

Technical Skills: Proficiency in MS Excel/Word and hands-on knowledge of POS and inventory management systems .

Key Attributes: Mature, honest, self-motivated, and capable of working under pressure to meet tight targets.

How to Apply:

Interested candidates who meet the above criteria should send their CV and cover letter to info@whiterose.co.ke with the subject line "Supervisor Application – White Rose Drycleaners" .