HR Payroll and Recruitment

Recruitment & Onboarding

Manage end-to-end recruitment for BPO roles (voice, non-voice, technical, and support).

Conduct virtual sourcing, screening, and interviews using online platforms.

Coordinate digital onboarding, ensuring proper documentation and smooth integration of new hires.

Maintain recruitment trackers and dashboards for management visibility.

Support employer branding initiatives to attract quality candidates in a competitive market.

Payroll Preparation & Processing

Prepare and process payroll accurately and on schedule, ensuring compliance with statutory requirements.

Reconcile payroll data with finance and operations teams, including benefits, deductions, and taxes.

Maintain payroll systems and generate reports for management review.

Conduct periodic audits to ensure payroll accuracy and transparency.

Hybrid HR Operations

Ensure HR processes are optimized for remote work, with digital accessibility of records and systems.

Facilitate monthly or bi-monthly in-office HR activities (orientation, compliance checks, engagement programs).

Provide HR support to remote employees, addressing queries and maintaining employee satisfaction.

Compliance & Governance

Ensure adherence to labor laws, data privacy regulations, and company policies.

Maintain jurisdiction-neutral HR documentation for recruitment and payroll governance.

Support audits and compliance reviews as required.

Team & Stakeholder Support

Collaborate with operations and finance teams to align recruitment and payroll with business needs.

Provide regular updates and reports to management on recruitment progress and payroll accuracy.

Act as a point of contact for employee concerns related to recruitment and compensation.

Relevant Experience

Required - 3–5 years of professional HR experience in the BPO industry, with a focus on recruitment and payroll.

Hands-on experience in end-to-end recruitment (sourcing, screening, interviewing, onboarding) for high-volume BPO roles.

Proven track record in payroll preparation and processing, including compliance with Philippine labor laws and government contributions (SSS, PhilHealth, Pag-IBIG, BIR).

Experience using HRIS/ATS platforms and payroll systems in a hybrid or remote work setup. - Preferred / Plus to Have - Prior supervisory or team lead experience in HR operations.

Exposure to hybrid workforce management (remote-first HR processes, digital onboarding, virtual employee engagement).

Experience in reporting and dashboard creation for recruitment and payroll metrics.

Familiarity with process optimization frameworks (e.g., Lean Six Sigma) for HR workflows.

Well versed in the written and oral communication of the English Languag

Technical Skills

Required - Proficiency in HRIS and ATS platforms (e.g., SAP SuccessFactors, Workday, BambooHR, JobStreet, LinkedIn Recruiter).

Strong command of payroll systems and tools for compliance with Philippine regulations (SSS, PhilHealth, Pag-IBIG, BIR).

Advanced skills in MS Excel / Google Sheets (dashboards, conditional formatting, pivot tables, recruitment trackers). - Familiarity with digital onboarding tools and remote collaboration platforms (Zoom, MS Teams, Slack).

Preferred / Plus to Have: Experience with recruitment analytics tools and reporting dashboards. - Knowledge of HR data visualization (Power BI, Tableau).

Exposure to process optimization frameworks (Lean Six Sigma). - Familiarity with AI-driven recruitment solutions and automation tools.

Soft Skills

Required - Strong communication skills for coordinating recruitment, onboarding, and payroll across hybrid teams.

High level of attention to detail to ensure accuracy in payroll processing and compliance.

Organizational and time management skills to balance recruitment drives, payroll deadlines, and reporting.

Problem-solving ability to address employee concerns and resolve HR issues quickly.

Adaptability to manage HR operations in a hybrid work environment (remote + occasional office presence).

Preferred / Plus to Have - Leadership and mentoring skills to guide junior HR staff or recruitment assistants.

Negotiation and stakeholder management skills for aligning HR practices with client and management expectations.

Emotional intelligence to build trust and maintain positive employee relations.

Analytical mindset for interpreting recruitment and payroll data to improve processes.