ICT Trainer

Job Description: Provide day-to-day ICT and end-user technical support, troubleshooting hardware/software, laptops, PCs, printers, mobile devices, Wi-Fi, VPN and peripherals. Manage user administration, Active Directory, Outlook, accounts and password resets. Support Microsoft Teams, Zoom, Google Meet and Skype for meetings, webinars and school events. Manage ICT assets, inventory, licences and equipment distribution. Assist with ICT projects, procurement, vendor coordination and budget management. Maintain and update the school website and landing pages. Provide photography, videography and video editing support for school events. Provide user training and technical guidance to staff. Maintain support records and manage/escalate complex technical incidents. Requirements: Diploma in ICT or related discipline with 5+ years of relevant experience . Experience in MOE Singapore schools is preferred. Strong knowledge of IT hardware, software, networks, servers, AV systems and smart devices . Experience in vendor/project management and ICT procurement is an advantage. Able to work independently and as part of a team. Strong photography, videography and video post-production skills are an advantage.