Admin Marketplace

Responsibilities

• Manage Fiverr inbox, inquiries, and active orders.
• Respond to clients promptly and professionally.
• Collect and organize project requirements, files, and references.
• Follow up on pending client responses, revisions, and payments.
• Coordinate communication between clients and illustrators.
• Track project progress, deadlines, and milestones.
• Handle basic client issues and escalate important matters when needed.
• Monitor Fiverr performance.

Requirements

• Experience with freelance marketplaces preferred.
• Knowledge or experience in children’s books is preferred.
• Tech-savvy and comfortable with digital tools.
• Good communication and customer service skills.
• Good written English is preferred
• Organized and detail-oriented.
• Proactive and responsive.
• Able to follow SOPs.

Skills: Problem Solving, Analytical Skills, Search Engine Optimization (SEO), English Customer Service, Digital Marketing, Organizational Skills