business operations manager

Education:

Bachelor's degree. or equivalent experience.

Work setting:

Federal government or agency.

Tasks:

• Evaluate daily operations .
• Identifying and investigating compliance issues.
• Plan and control budget and expenditures.
• Plan and organize daily operations.
• Hire, train, direct and motivate staff.
• Establish and implement policies and procedures for accounting and financial control.
• Establish policies and procedures for assessing credit and loan applications.
• Oversee the preparation of reports.
• Advise senior management.
• Leading/instructing groups.
• Address customers' complaints or concerns.
• Network to develop business relations, promote the sale of loan, investment and other banking services and attract corporate and individual customers.
• Variance analysis.
• Consult with clients after sale to provide ongoing support.

Supervision:

16-20 people.

Computer and technology knowledge:

MS Excel.

Area of specialization:

• Operations management.
• Project management.
• Sales.

Transportation/travel information:

• Valid driver's licence.
• Willing to travel.

Work conditions and physical capabilities:

• Fast-paced environment.
• Attention to detail.

Personal suitability:

• Flexibility.
• Initiative.
• Judgement.
• Organized.
• Team player.
• Values and ethics.
• Ability to multitask.
• Due diligence.
• Analytical.

Screening questions:

• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.

Experience:

3 years to less than 5 years.

Employment terms options:

To be determined.

Health benefits:

• Dental plan.
• Disability benefits.
• Health care plan.
• Vision care benefits.

Financial benefits:

As per collective agreement.

Long term benefits:

Maternity and parental benefits.

Other benefits:

• Other benefits.
• Paid time off (volunteering or personal days).
• Team building opportunities.
• Parking available.

Support for persons with disabilities:

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.).
• Provides visual accessibility accommodations (for example: braille, screen readers, etc.).
• Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.).
• Participates in a government or community program or initiative that supports persons with disabilities .

Support for newcomers and refugees:

• Participates in a government or community program or initiative that supports newcomers and/or refugees.
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .
• Supports newcomers and/or refugees with foreign credential recognition.
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .
• Does not require Canadian work experience.

Support for Indigenous people:

• Participates in a government or community program or initiative that supports Indigenous people.
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .
• Facilitates access to Elders who can offer support and guidance to Indigenous workers .

Supports for visible minorities:

• Participates in a government or community program or initiative that supports members of visible minorities.
• Applies hiring policies that discourage discrimination against members of visible minorities (for example