School Relations Officer

Manage an assigned portfolio of approximately 40–60 schools, depending on portfolio complexity and coverage requirements.

Own the assigned school relationship, including stakeholder mapping, contact history, engagement plans, and next actions.

Develop and maintain relationships with school principals, counselors, coordinators, and other relevant stakeholders.

Verify and maintain accurate information on assigned schools, including key contacts, curriculum, fees, senior-student population, decision-makers, and engagement opportunities.

Maintain an appropriate contact cadence and secure agreed school engagements and activities.

Coordinate all EDIN communication and engagement with assigned schools and prevent duplicate or conflicting approaches.

Agree and coordinate school visits, workshops, competitions, parent activities, campus experiences, and other activities based on school needs and priorities.

Brief relevant internal teams on school requirements, planned activities, and stakeholder expectations.

Capture school feedback and ensure that agreed follow-up actions are completed.

Log all interactions and activities on the same day, including contacts made, students reached, leads generated, outcomes, next actions, owners, and due dates.

Maintain accurate school records and ensure that each school has one master record and one unique School ID.

Follow up on leads generated through assigned schools and monitor their progress through the enrollment funnel.

Ensure qualified leads are followed up within 48 hours, with highly interested students contacted on the same day.

Track the outcomes and ROI of school engagement activities and provide feedback on opportunities for improvement.

Provide regular updates on school performance, opportunities, challenges, and upcoming activities.

Education Bachelor’s degree in Business Administration, Marketing, Communications, Education, Public Relations, or a related field.

A relevant certification in sales, CRM, relationship management, or educational marketing is a plus.

Experience 2–4 years of experience in school relations, student recruitment, education marketing, B2B account management, or business development.

Experience in higher education or K–12 schools (international, private, or national) is highly preferred.

Proven track record of managing a portfolio of accounts or partners and achieving engagement or lead-generation targets.

Experience organizing school visits, workshops, events, or outreach activities.

Knowledge Good knowledge of the Egyptian school landscape, including curricula (Thanaweya Amma, IGCSE, American Diploma, IB, and others) and key schools in Greater Cairo and the New Capital area.

Understanding of the student recruitment cycle and enrollment funnel.

Working knowledge of CRM systems and data-driven tracking of leads and activities.

Skills Strong relationship-building and stakeholder management skills with principals, counselors, and coordinators.

Excellent communication and presentation skills in Arabic and English (written and spoken).

Strong organizational and planning skills, with the ability to manage multiple schools and activities at once.

High attention to detail and accuracy in record-keeping and reporting.

Follow-up discipline and ability to meet tight response timelines (same-day and 48-hour lead follow-up).

Basic analytical skills to track outcomes and ROI of engagement activities.

Proficiency in MS Office (Excel, PowerPoint, Outlook).

Personal Competencies Results-oriented and proactive.

Professional, presentable, and confident when representing EDIN externally.

Strong sense of ownership and accountability for the assigned portfolio.

Team player who coordinates well with internal departments.

Adaptable and able to work under pressure.

Other Requirements Willingness to travel frequently to schools and work occasional evenings or weekends for events.

A valid driving license is preferred.