Operations Officer/Executive (Air Import/Air Export) [CCP for Air Transport Professionals and Coordinators]

Import role Attend calls, emails from other agents on cargo arrival notice

Receive pre-alert through email from sales support and overseas agents

Monitor shipments (arrival date, time, short landed, survey, missing)

Transfer and create job information into company in-house system

Break-bulk console and direct consignments

Co-ordinate with contractor for airlines and agents cargo clearance

Correspond with overseas offices on general import inquiries

Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc

Attend to POD requested by overseas and local customers

Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc

Prepare and issue invoices and billings to close the jobs

Filing of documents

Any ad-hoc duties as may be assigned by the company’s management

Export role Prepare and execute Air Waybill, for perishables, general cargo, consolidated shipments, etc using Freight Master

Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels

Ensure all export cargo are properly marked and labelled prior to transfer to airlines

Give instructions to Drivers/Cargo-hands on the transfer of cargo for export

Declare Export Cargo Clearance Permit including Certificate of Origin (CO)

Any ad-hoc duties as may be assigned by the company’s management

Requirements -At least 1 year relevant experience in freight forwarding -Proficient in Microsoft Office -Team player with good attitude and initiative