Production Supervisor — Sonny V2 Line (Robotics)
The Role We're looking for a Production Supervisor to lead the day-to-day operation of the Sonny V2 production line. You'll directly supervise a team of assembly and test technicians to deliver high-quality robots to our customers, on plan, and you'll build the spare-parts (FRU) kits that keep the deployed fleet running.
This role reports to the Head of Manufacturing and Supply Chain.
Sonny ramps in Q2 2027. You'll join early, embedded with the Hardware and Production Engineering teams through the prototype and pre-production builds, and come out of them as the manufacturing organization's Sonny product expert — the person who knows every subassembly, every failure mode, and how to build the robot right. From there you'll turn prototype builds into repeatable procedures and grow the team from a handful of contract techs into a production cell that hits rate. This is a floor-first role — you'll spend your day on the line, building alongside your team when needed, not behind a desk.
What You'll Do Become the Sonny product expert
Work directly with Hardware Engineering and Production Engineering through the prototype and pre-production runs, building units hands-on and learning the robot end to end
Learn every subassembly, harness, test step, and known failure mode well enough to train and troubleshoot without Engineering support
Capture what you learn as build notes, defect logs, and manufacturability feedback that shape the production-ready design and process
Become the first point of contact on the floor for any Sonny build or test question
Lead the team on the floor
Supervise, train, and develop a team of assembly and test technicians dedicated to Sonny; get a new tech productive in a week
Run the daily rhythm of the line: standups, build targets, escalations, and end-of-shift handoffs
Hold the standard on safety, quality, and workmanship — and coach every tech to it
Handle scheduling, timekeeping, performance feedback, and cross-training so the line never depends on one person
Participate in hiring and onboarding as the team grows
Execute the build plan
Turn the monthly build plan into daily and weekly work assignments, and keep the line on schedule
Track clear-to-build status and escalate material, tooling, or capacity gaps early enough to fix them
Manage WIP and line balance so units move through assembly, bring-up, and test without piling up
Report daily output, First Pass Yield, and on-time status, and drive the corrective actions on your line
Build the FRU kits
Build Field Replaceable Units and spare-parts kits alongside production units, so every robot ships with the spares it needs and the field team never waits on Manufacturing
Maintain FRU build cadences, inventory targets, and packaging/labeling standards with Supply Chain and Maintenance
Bring the line up, then make it repeatable
Work with Production Engineering to develop, validate, and lock work instructions, test procedures, fixtures, and error-proofing for the Sonny V2 process
Absorb design and BOM changes on a monthly cutover cadence without stalling the line
Drive continuous improvement: flag recurring defects, eliminate waste, and reduce build hours per unit
Ensure every unit is traceable in ION (our MES) from kitting through final acceptance
Work across the company
Supply Chain: kitting, shortages, and NCMR dispositions
Production Engineering: process bring-up, tooling, test coverage, and change control
Deployment: ship dates, configuration, packaging, and what the customer needs on day one
Hardware Engineering: manufacturability feedback that makes the next revision easier to build
Requirements 5+ years leading technicians in a production or manufacturing environment as a lead or supervisor, including scheduling, training, and performance feedback
Hands-on experience with production planning: translating a build schedule into daily work, tracking materials readiness, and hitting a delivery commitment
Experience bringing up a new product or line, not just running a mature one
Working knowledge of lean manufacturing, 5S, and root-cause problem solving, applied on a real floor
Experience with an MES/ERP for work orders, traceability, and inventory
Strong electromechanical assembly and test skills — you can read a drawing, a BOM, and a test log, and you know what good workmanship looks like
Clear, direct communicator who can report status upward and set expectations with the team
Nice to haves
Bachelor's degree in Engineering or Supply Chain Management (a big plus)
Robotics, automation, medical device, aerospace, or other low-volume, high-complexity electromechanical assembly
Experience working with Engineering on prototype or pilot builds ahead of production release
Experience building spare-parts or service kits for a deployed fleet
Lean Six Sigma Green Belt
Experience running a line through frequent engineering changes / NPI
How We Work Research and deployment in lockstep. The line is where the technology meets reality. What you learn building Sonny feeds directly back into the next design.
Obsessed with real-world impact. A robot only counts when it's working in a customer's facility. We measure ourselves on robots delivered and running, not units started.
We build them, ship them, and keep them running. FRUs and field support are part of the job, not someone else's problem.
Low ego, high ownership. People here are trusted to own real problems end to end. Titles don't decide who's right — the data does.
Move fast without breaking quality. We ship on a schedule and we absorb change on a schedule. Neither is optional.
The Person You've run a floor before and you know the job is people first, process second, and the numbers follow.
You want to know the product cold — not just how to build it, but why it's built that way and what breaks when it isn't.
You don't wait for a perfect process — you build with what's in front of you and improve it every week.
You treat a missed build target as a problem to solve, not a status to report.
You're calm when the BOM changes on a Tuesday, because you planned for it on Monday.
Most importantly, you want to be the person who built the line that put Sonny into the world.