Audio Visual IT Support Engineer

Key Responsibilities

• Provide Level 2 onsite support for AV and IT systems
• Support and troubleshoot conference rooms and event spaces (video, audio, displays, cameras)

• Provide real-time support for meetings, executive sessions, and events
• Perform proactive room checks and readiness support ahead of scheduled meetings

• Deliver hands-on end-user IT support (laptops, desktops, peripherals, connectivity)
• Float between three local buildings based on business needs

• Escalate complex issues and document resolutions

Experience Required Required Experience

• 3+ years of experience in AV, IT, or a hybrid AV/IT support role
• Experience supporting conferencing and collaboration technologies

• Comfortable supporting live meetings and event-driven environments
• Solid understanding of end-user computing environments

• Strong customer service and communication skills

Nice to Have

• Mobile phone and device support experience
• Familiarity with platforms such as Teams, Zoom, or similar

Compensation starting at $75,000/year