Customer Success Engineer - Hybrid
Hybrid
We are an innovative, fast-growing startup revolutionizing the affiliate tracking world, and we're looking for a talented Customer Success Engineer to join our high-energy team!
What You’ll Do:
- Conduct engaging Product Demos & lead smooth client Onboarding
- Provide hands-on technical support & assist with integrations
- Deep-dive into complex troubleshooting and resolve client issues fast
- Build and maintain strong, long-term relationships with global clients
Fluent spoken & written English (MUST)
- Strong technical aptitude & sharp troubleshooting skills
- Tech-savvy, quick learner with great interpersonal & communication skills
Significant Advantage:
- Prior experience in Technical Support, Customer Success, or Technical Account Management
- Hands-on experience with CRM/ticketing tools (Zendesk, Intercom, Jira)
- Familiarity with web tracking, APIs, or AdTech/MarTech