café manager

Education:

Secondary (high) school graduation certificate.

Work setting:

Urban area.

Tasks:

• Analyze budget to boost and maintain the restaurant's profits.
• Evaluate daily operations .
• Monitor revenues to determine labour cost .
• Monitor staff performance .
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Leading/instructing individuals.
• Address customers' complaints or concerns.
• Provide customer service.
• Food safety/handling skills.
• Plan, organize, direct, control and evaluate daily operations.

Supervision:

16-20 people. Staff in various areas of responsibility.

Certificates, licences, memberships, and courses :

• First Aid Certificate.
• Workplace Hazardous Materials Information System (WHMIS) Certificate.
• CPR Certificate.
• Safe Food Handling certificate.
• Food Safety Certificate.

Computer and technology knowledge:

• Electronic cash register.
• MS Excel.
• MS Windows.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Repetitive tasks.
• Attention to detail.
• Combination of sitting, standing, walking.
• Standing for extended periods.

Personal suitability:

• Accurate.
• Client focus.
• Dependability.
• Excellent oral communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.

Screening questions:

• Are you available for shift or on-call work?.
• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.

Employment terms options:

• Early morning.
• Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

• Flexible hours.
• Morning.
• On call.
• Day.
• Weekend.

Health benefits:

• Dental plan.
• Health care plan.
• Vision care benefits.

Financial benefits:

• Gratuities.
• Group insurance benefits.

Other benefits:

• Learning/training paid by employer.
• Parking available.

Support for persons with disabilities:

Offers mentorship, coaching and/or networking opportunities for persons with disabilities .

Support for newcomers and refugees:

Offers mentorship programs that pair newcomers and/or refugees with experienced employees .

Support for youths:

• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.

Support for Veterans:

• Offers mentorship, coaching and/or networking opportunities for Veterans.
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) .

Support for Indigenous people:

Offers mentorship, coaching and/or networking opportunities for Indigenous workers .

Support for mature workers:

• Offers mentorship, coaching and/or networking opportunities for mature workers .
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) .
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) .

Supports for visible minorities:

Offers mentorship programs that pair members of visible minorities with experienced employees.