Senior CRM Expert

About the role

Have you owned a lifecycle strategy and moved the numbers — not just shipped campaigns? We're hiring the senior CRM seat: the person who sets the retention roadmap across 20+ shops and raises the bar for everyone around them.

TCG reaches millions of customers across 20+ shops, and retention is where...

Must have

• Typically 5+ years in CRM/lifecycle/retention marketing, including owning strategy , not only execution.
• Proven results improving retention or lifecycle KPIs you can talk through concretely.
• Deep hands-on command of a CRM/ESP platform (Emarsys, Iterable, Braze, CleverTap or similar).
• Hands-on, demonstrable experience with agentic AI — workflows you've actually...