Customer Service Manager & Communications Relation

Key Responsibilities

Customer Service Handle inquiries from participants, partners, and the public. Manage digital communication (emails, calls, and social media). Build and maintain relationships with award nominees and honorees. Marketing & Good Communication Skills Develop and execute marketing campaigns for award programs. Create compelling written and visual content for online platforms. Support branding, media partnerships, and press releases. Manage website updates, newsletters, and event promotions. Research (National & International) Conduct background research on potential honorees, organizations, and industry trends. Support international collaboration, bilateral partnerships, and chamber/association building. Draft communication materials, speeches, and official correspondences. Association & Chamber Building Support the creation and coordination of professional networks, associations, or chambers linked to the award initiative. Engage with embassies, trade bodies, and corporate institutions. Develop partnership proposals and maintain stakeholder databases.

Requirements

Bachelor’s degree in Communication, Marketing, Public Relations, International Relations, or related field. Excellent writing, editing, and presentation skills. Strong research and analytical skills. Experience in event coordination or stakeholder relations is an asset. Familiarity with social media management and digital marketing tools. Ability to work independently and manage multiple priorities. Diplomatic and culturally sensitive communication style. NB: Foreign Candidates encouraged

Location : Accra 

Salary : Attractive