Warehouse Ambassador

Who we are About The Black Tux  We’re here to help people look their best and feel confident—for big days and every day. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time. About the team Our Warehouse Operations team is the heartbeat of our fulfillment process, expertly managing everything from inbound shipments to outbound deliveries, including returns, picking, packing, and shipping. Their precision and dedication ensure every customer receives the perfect fit, on time, so they can feel confident and look their best for life’s most memorable moments. By keeping operations seamless and customer-focused, this team plays a pivotal role in delivering experiences that help our customers own their most special occasions. What You’ll Do The Black Tux is seeking a Warehouse Ambassador to support Operations at our Pittston, PA warehouse. The Ambassador is responsible for monitoring the training of new hires, reviewing the quality of items or orders, and stepping in to support leadership when it is needed. This position is a great opportunity to step into a new role on a leadership track.  The position will report to the Area Manager.  An ideal candidate will serve as a positive example of performance, safety, and reliability for the rest of the team.

Support the training of new and existing associates in functions

Retrain associates who need additional help or training

Ensure all labor is placed according to the floor plans to meet operational needs

Maintains a clean and 5S’d condition of the work area

Follow company safety policies, procedures, and encourage other associates to do the same

Notify the lead or manager about quality and/or safety issues

Follow the standard operating procedures and notify a lead or manager in case of any challenges performing the function as prescribed in SOP

Maintain work pace at an assigned throughput (TPH) rate while maintaining the highest level of quality

Notify the lead of the shortage of supplies and/or submit tickets accordingly

Perform other duties as assigned by the lead or manager, such as additional departments you have been trained in

Must be willing to fill in for the lead in their absence

Ability to work with others as a team for operational needs, project initiatives, or concerns

Ability to easily use Korber One to review TPH, transactions, times, functions, etc.

Provide a positive attitude and work environment for team members

Troubleshoot basic tablet or device issues

Who You Are 3+ years of experience in a warehouse environment and/or 1+ year of experience in a training role

Bilingual ( Spanish/ English) is required

Previous experience in a leadership position is a plus

Previous experience in a quality-based environment is a plus

Must be able to work assigned schedule, including overtime as needed and/or Saturdays

Must be flexible to learn other departments during the yearly rotations of departments

Fast and efficient while maintaining a focus on safety, quality, and close attention to detail

Naturally curious to understand themself and their work better

Understands general warehouse concepts such as 5S, Lean, PPE, MSDS, Root Cause Analysis - Korber knowledge is a plus

Collaborative nature, both when working with others and when taking on a project

Takes pride in punctuality for themselves and their team

Working knowledge of Gmail, Google Sheets, and/or Excel, Google Docs

Perks & Benefits Competitive medical, dental, vision, and disability plans

Option to participate in a 401(k) plan through Betterment

Generous paid time off

One Medical and Wellhub (Gympass) membership

Free snacks & beverages

Paid company-recognized holidays aligning with our holiday pay policy

Employee engagement & cultural events

Discounts on garment rental and purchases for you, your partner, and friends & family

Bi-annual compensation review process

Diversity, Equity, Inclusion and Belonging We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all.  The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States. Privacy Policy Notice disclosed here. #EC