Supplier Quality Assurance

Purpose

The purpose of this Scope of Work is toprovide Supplier Quality Assurance (SQA) and Production Quality Control (PQC)services to ensure products supplied and manufactured meet customer,regulatory, industry, and quality management system requirements.

Scope of Services

• Perform IQC, IPQC, FQC, and OQCactivities.
• Support ISO 9001:2015 qualitymanagement system implementation and maintenance.
• Conduct product testing,verification, and compliance assessments.
• Support compliance with RoHS,REACH, CE, IEC, EN and other applicable standards.
• Monitor supplier qualityperformance and coordinate corrective actions.
• Investigate customer complaintsand quality non-conformities.
• Maintain quality records,reports, and certification documentation.
• Utilize SAP and ERP systems forquality data management and reporting.
• Conduct quality awarenesstraining and continuous improvement initiatives.
• Prepare CARs, 8D reports, andquality performance reports.

Deliverables

• Quality Performance Reports
• Supplier Quality AssessmentReports
• Inspection and Test Reports
• Corrective Action Reports(CARs)
• 8D Investigation Reports
• Compliance Verification Reports
• Customer ComplaintInvestigation Reports
• Training Records and Materials
• Management Review Summaries

Performance Objectives

• Improve supplier and production quality performance.
• Ensure compliance with customer and regulatory requirements.
• Reduce product defects and non-conformities.
• Support timely closure of corrective actions.
• Maintain accurate quality and compliance documentation.

Applicable Standards and Regulations

• ISO 9001:2015
• IEC Standards
• EN Standards
• RoHS
• REACH
• CE Requirements
• Applicable customer specifications

Reporting and Governance

• Provide monthly status reports.
• Report quality metrics, supplier performance, and corrective action status.
• Escalate significant quality or compliance risks in a timely manner.