Business Analyst – Cost & Revenue Assurance

Reporting to: Manager, Revenue Assurance

Business Unit Revenue Assurance

Who We Are Telkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data, mobile money as well as network services. Powered by its vast Fiber optic infrastructure, it is also a major provider of wholesale, carrier-to-carrier traffic within the country and the region.

Role Purpose:   The role will be responsible to conduct data analysis of revenue channels to ensure leaks are identified timeously and revenue is maximised. The role holder will analyse processes for revenue collection and continuously optimise methods to improve cash flow without influencing demand.

Key Responsibilities:   Contribute to the cost savings targets of the revenue assurance function/management accounting function. Educate business units about the prevention of revenue leakage. Obtain buy-in for initiatives related to prevention of revenue leakage. Collaborate with technology to exchange knowledge about latest developments in criminal activities in the industry. Advise business on methods to increase revenue and reduce costs. Share insights with business to collectively achieve the improvement of financial performance in the organization. Conduct reconciliations between billing platforms and exchanges, etc. Test and evaluate new products, services and systems and assess the revenue assurance risks prior to implementation. Ensure effective audit trails on all provisioning platforms. Report revenue leakages. Review mismatches arisen out of reconciliations and incident reports. Stay abreast of best practice through self-development.

Academic background & Professional Knowledge: Relevant commerce or technology degree. CISA/CISM/CGEIT/CRISK certification is highly recommended. 2 years’ work experience in a similar role

Here Are The Skills We Are Looking For: Technical competencies Knowledge and Skills: Advanced knowledge of MS Office suite and accounting applications Experience in SQL Experience in working with large databases Knowledge of wireless billing and rating system An investigative mind-set with an attention to detail and tenacity of thought Exceptional analytical skills  Confident with written and verbal communication skills