Account Manager

Introducing TechPoint TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us!

The Role As an Account Manager, you will be responsible for managing existing customer accounts, identifying new business opportunities, and ensuring that clients receive the highest level of service. You will act as the key point of contact between TechPoint and its customers, ensuring smooth project execution and long-term partnerships.  Serve as the primary contact for assigned customers, developing strong relationships to drive long-term business success. Ensure customer requirements, expectations, and technical needs are effectively communicated to internal teams. Conduct regular customer meetings (both on-site and remote) to review performance, discuss ongoing projects, and explore new opportunities. Identify  and develop  new sales  opportunities within existing accounts and  work with external Sales Team to d evelop new business opportunities . Work closely with the  sales and marketing teams  to develop strategies for business expansion. Lead contract renewals, pricing negotiations, and proposal development to maximise revenue. Coordinate with  engineering, procurement, and production teams  to ensure smooth execution of customer projects.

About you Experience in Electronics Manufacturing    or related industries . Strong  account management and business development skills , with a proven  track record  of growing customer accounts. Excellent  communication and relationship-building abilities  to engage with technical and commercial stakeholders. Strong  negotiation and contract management skills . Ability to  manage multiple projects simultaneously  while  maintaining  attention to detail. Proficiency  in  CRM software and Microsoft Office Suite . A results-oriented mindset with a  focus on customer satisfaction and revenue growth . Willingness to  travel across England  for customer meetings. Technical background in  electronics, PCB assembly,  manufacturing  and supply  chian  solutions as a service  would be a plus. Experience in working with  OEMs and Tier 1 suppliers .

Why us? 25 days  holiday  plus Christmas shutdown Your birthday as an  additional  day off Private  Healthcare  Health  cash plan C ompany sick pay Bonus Scheme Life insurance  of 4 x your annual salary Up to 5% employers pension contribution  salary sacrifice  Option  to buy up to 5 days of holiday  Enhanced  Parental leave   pay Cycle to work scheme  Home and Tech salary  sacrifice  scheme Free will writing service Tastecard  discounts Free parking