Senior Receptionist (Healthcare) - Filipino

We are seeking a professional and dedicated Senior Receptionist with healthcare experience to join our dynamic team in Dubai. This role requires excellent communication skills, a warm and welcoming attitude, and the ability to efficiently manage front desk operations in a fast-paced healthcare environment. The ideal candidate will provide exceptional service to patients and visitors while supporting administrative functions.

Responsibilities:

• Greet and welcome patients and visitors warmly, ensuring a positive first impression of the healthcare facility.
• Manage patient appointments, registrations, and records accurately and confidentially.
• Coordinate with medical staff and other departments to ensure smooth patient flow and service delivery.
• Handle phone calls, emails, and inquiries promptly and professionally.
• Maintain the reception area to ensure cleanliness and organization.
• Assist with billing and insurance documentation as needed.
• Support administrative tasks including filing, data entry, and report generation.
• Train and mentor junior reception staff to uphold service standards.
• Ensure compliance with healthcare regulations and patient confidentiality policies.
• Fluency in English languages, with excellent verbal and written communication skills.
• Prior experience as a receptionist in a Dental healthcare setting is highly preferred.
• Strong interpersonal skills and a patient-centered approach.
• Excellent organizational and multitasking abilities.
• Proficient with computer applications and healthcare management systems.
• Professional appearance and demeanor.
• Ability to handle confidential information with discretion.
• Willingness to work flexible hours as required.
• Team player with a positive attitude and strong work ethic.