HR Intern, HR Shared Services
As an HR Shared Services Intern, you will gain hands-on experience across the full employee lifecycle within HR Operations. You will support a wide range of HR administrative processes, serve as a key point of contact for employee inquiries, and develop a strong understanding of HR policies, systems, and best practices. This internship offers valuable exposure to how a HR Shared Services function delivers efficient, accurate, and employee-focused support across the organization.
Key Responsibilities:
Frontline Employee Support
- Serve as the face of HR by providing first-level support for employee enquiries during counter opening hours.
- Respond clearly and professionally to general team queries regarding company HR policies, procedures, and benefits.
Lifecycle & Mobility Administration
- Facilitate seamless onboarding and offboarding experiences by preparing, verifying, and filing essential employee documentation.
- Learn corporate immigration processes by supporting work pass applications, renewals, cancellations, and required follow-ups.
Benefits & Operations
- Assist in administering employee medical benefits, insurance programs, and claims processing.
- Support daily HR administrative and shared services operations to ensure high-quality service delivery.
Data Governance & Coordination
- Maintain and update HR trackers, records, and reports to guarantee data accuracy and integrity.
- Proactively monitor and follow up on outstanding documents, approvals, and required submissions in a timely manner.
- Coordinate effectively with employees, supervisors, and internal departments on various HR-related matters.
- Execute other HR and administrative duties as assigned by your supervisor to broaden your skill set.
Requirements:
- Currently pursuing a Diploma/Degree in Human Resource, Business, or any other related disciplines
- Proficient in using Microsoft Word, Excel and PowerPoint
- Detailed-oriented and meticulous
- Able to multitask and work in fast-paced environment