Guest Relations Officer

Your tasks

• Provide personalised guest assistance, VIP support, feedback capture and service recovery.

Requirements

• Hospitality qualification preferred
• 1–2 years guest service experience.

Technical Competencies

• Guest engagement
• Complaint handling
• VIP amenities
• Feedback systems.

Behavioural Competencies

• Empathy
• Communication
• Discretion
• Cultural awareness.

How to apply

Application: Please submit a current CV indicating the position applied for.

Other

*Location: Owerri Remuneration: NGN** 100,000-150,000 Monthly

Note: Only candidates who meet the stated requirements will be shortlisted