Surgical Technician Program Learning Mentor

The Company

At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.

Overview:

Location: Remote (U.S.) | Contract, Part-Time (6-10 hrs/week)

Pay rate: Up to $35 an hour, pending location and experience

Overview:

Springboard is launching an online Surgical Technician Career Training program designed to prepare aspiring Surgical Technicians with no prior healthcare experience for entry-level operating room careers and the Tech in Surgery – Certified (TS-C) certification exam through the National Center for Competency Testing (NCCT).

Springboard is seeking experienced, certified Surgical Technicians to serve as student mentors throughout the program. Mentors support learners through weekly 1:1 coaching, applied concept reinforcement, surgical skills guidance, and certification readiness as students progress through a structured 18-week didactic curriculum.

Because this is a first-time program launch, mentors will also serve as instructional partners, helping identify where students struggle, how classroom concepts translate into operating room practice, and how learner support can continuously improve throughout the program.

This role is distinct from the Live Instructor role and does not include large-group lecture delivery responsibilities.

Key Responsibilities

Student Mentorship & Support

Meet weekly with assigned students in scheduled 1:1 mentorship sessions (approximately 30 minutes each)

Reinforce key surgical technology concepts aligned to the TS-C certification exam

Help students connect weekly coursework to real-world operating room workflows

Build student confidence navigating unfamiliar healthcare terminology, surgical procedures, and operating room expectations

Provide encouragement, accountability, individualized study strategies, and structured progress coaching

Reinforce professional behaviors expected of Surgical Technicians working within the surgical team

Certification & Clinical Readiness Support

Help students prepare for both certification and clinical practice by reinforcing topics including:

Surgical anatomy, physiology, microbiology, and pharmacology

Infection prevention, aseptic technique, and sterile field maintenance

Surgical instrumentation and equipment preparation

Operating room setup and patient preparation

Intraoperative assisting techniques

Surgical counts, specimen management, and documentation

Surgical specialties and procedure-specific workflows

Postoperative procedures and OR turnover

Additional Responsibilities Include:

Share practical strategies for TS-C exam preparation and knowledge retention

Help students identify concepts requiring additional review

Reinforce the seven core surgical lab skills learners will demonstrate through graded video submissions and later validate during the onsite Clinical Skills Lab

Prepare students for success transitioning into the Clinical Skills Lab and subsequent externship involving completion of 125 required surgical scrub cases.

Applied Industry Context

Help students understand expectations of hospital and ambulatory surgery center operating rooms

Share examples from real surgical workflows and case experiences

Help learners understand the role of the Surgical Technician within the interdisciplinary surgical team

Reinforce patient safety, professionalism, communication, and teamwork expectations

Help learners understand how classroom concepts directly translate into surgical practice

Asynchronous Student Support

Respond to student questions related to course concepts between mentorship sessions

Maintain visibility into student engagement and academic progress

Identify learners at risk and escalate concerns to the Springboard learner support team

Document mentorship sessions and learner progress according to program expectations

Program Collaboration

Partner with Live Instructors, Advisors, Clinical Skills Lab trainers, and the Learning Experience team to surface student learning trends

Share recurring student misconceptions and opportunities to strengthen curriculum or support resources

Provide feedback on learner preparedness for clinical skills demonstrations and certification readiness

Contribute insights that strengthen future cohorts and overall learner outcomes

Qualifications

Required

Active Tech in Surgery – Certified (TS-C) credential through the National Center for Competency Testing (NCCT)

Minimum 3–5 years of experience working as a Surgical Technician

Experience working in a hospital operating room strongly preferred

Prior experience supporting trainees, students, or new Surgical Technicians (preceptor, trainer, mentor, instructor, or clinical educator)

Ability to explain surgical technology concepts clearly to learners with no prior healthcare experience

Strong understanding of sterile technique, infection prevention, instrumentation, intraoperative workflow, and patient safety

Preferred

Experience mentoring adult learners

Experience supporting students preparing for the TS-C certification exam

Experience working in online or hybrid learning environments

Experience onboarding or precepting new Surgical Technicians

Leadership, charge Surgical Technician, or clinical educator experience

Experience across multiple surgical specialties

Other Requirements

Reliable high-speed internet (no hotspots)

Comfortable using Zoom, learning management systems, Google Workspace, and online collaboration tools

Ability to respond to Springboard communications within 24 hours

Ability to respond to student questions within 24–48 business hours

Strong student empathy and communication skills

Positive outlook on the Surgical Technician profession and career pathway

Ability to maintain professionalism, confidentiality, and learner trust

Must live and work in the United States

Estimated Time Commitment

Approximately 6–10 hours per week , depending on student caseload.

Time includes:

Weekly 1:1 mentorship sessions

Session preparation

Asynchronous learner support

Documentation

Internal collaboration meetings as needed

We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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