Admissions & Administrative Coordinator
The Gardens, a Spring Oak Assisted Living Program (ALP) located within The Ocean at 101 Boardwalk in Atlantic City, NJ, is seeking a dependable and organized Admissions & Administrative Coordinator.
This position supports the Executive Director with admissions, sales, Medicaid eligibility reviews, and day-to-day administrative responsibilities. It includes commission opportunities for successful resident move-ins.
The coordinator will help prospective residents and families understand our program, gather the documentation required for review, and move through the admissions process. The position also involves consistent sales follow-up, referral outreach, and helping qualified prospective residents successfully complete the move-in process.
The ideal candidate has experience as an Admissions Coordinator or in a similar role within a nursing home, hospital, assisted living community, or other healthcare setting. Experience working with Medicaid eligibility, documentation, or admissions is strongly preferred.
Responsibilities: Serve as an initial point of contact for referrals, prospective residents, families, and community partners
Explain the ALP program and admissions requirements to prospective residents, families, and referral sources
Gather financial, medical, and other documentation required for eligibility review and admission
Review prospective residents with the Executive Director and RN
Coordinate each applicant’s next steps and maintain communication throughout the admissions process
Consistently follow up with prospects, families, and referral sources
Assist with sales, marketing, outreach, and referral-development activities
Track prospects, admissions, referrals, and move-ins
Complete monthly eMEVS Medicaid eligibility reviews
Assist with lease renewals, including collecting current proof of income and documentation required to recalculate subsidy agreements
Prepare the biweekly employee schedule
Maintain organized and up-to-date Executive Director files
Assist with supply ordering, stocking, and general office organization
Provide additional administrative support to the Executive Director as needed
Qualifications: Experience in admissions within a nursing home, hospital, assisted living community, or healthcare setting strongly preferred
Experience working with Medicaid eligibility, documentation, or admissions strongly preferred
Prior sales, outreach, or referral-development experience is a plus
Strong communication, follow-up, and customer service skills
Comfortable speaking with residents, families, referral sources, and healthcare professionals
Organized and able to manage multiple applicants, documents, and deadlines
Professional, patient, and comfortable working with individuals from diverse backgrounds
Able to work closely with the Executive Director, nursing team, and other departments
Health, dental, and vision insurance Paid time off 401(k) Supportive team environment Opportunities for professional growth