hotel night auditor
Privaloma:Security
Education:
Secondary (high) school graduation certificate. or equivalent experience.
Work setting:
- Staff accommodation available.
- Hotel, motel, resort.
Tasks:
- Register arriving guests and assign rooms.
- Resolve complaints and claims .
- Process group arrivals and departures.
- Take, cancel and change room reservations.
- Provide information on hotel facilities and services.
- Provide general information about points of interest in the area.
- Exchange foreign currency.
- Process guests' departures, calculate charges and receive payments.
- Balance cash and complete balance sheets, cash reports and related forms.
- Maintain an inventory of vacancies, reservations and room assignments.
- Follow emergency and safety procedures.
- Clerical duties (i.e. faxing, filing, photocopying).
- Answer telephone and relay telephone calls and messages.
- Assist clients/guests with special needs.
- Contact customers to deliver requested wakeup calls.
- Provide customer service.
- Record and balance daily transactions.
Computer and technology knowledge:
MS Windows.
Security and safety:
Criminal record check.
Transportation/travel information:
Public transportation is not available.
Work conditions and physical capabilities:
- Attention to detail.
- Fast-paced environment.
- Work under pressure.
Personal suitability:
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Flexibility.
- Judgement.
- Organized.
- Reliability.
- Team player.
Employment terms options:
- Early morning.
- Evening.
- Night.
Experience:
Experience an asset.
Employment terms options:
Weekend.
Health benefits:
- Dental plan.
- Disability benefits.
- Health care plan.
- Vision care benefits.
Financial benefits:
- Group insurance benefits.
- Life insurance.
Other benefits:
- Other benefits.
- Wellness program.