Health Club Host/Hostess

The Role…

At Soho House, a Health Club Host is the face of the fitness and Spa area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment

Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained.

What we are looking for...

A successful Health Club Host for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

Main duties…

Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk;

Controlling flows – ensuring safe practices of Members and Guests;

Responsible for procedures related to opening and closing of the departments;

Accounting of bill payments, via Book4Time;

Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled;

Ensure cleanliness of departments, changing rooms, and group training studios on daily basis;

Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room;

Transportation of dirty towels and trash from the changing room(s);

Restocking of amenities changing room(s);

Reporting of any defects in changing room(s) and/or in the Gym;

Vacuum, sweep, and mop daily;

Sanitization of equipment;

Understanding and knowledge of property amenities and services;

Assisting guests as needed;

Performs other duties as assigned by supervisor/manager.

Requirements…

Minimum of 2+ years’ experience in similar capacity

Flexible schedule

Capability to stand for many hours

Detail & Service Oriented

Experience in reception or office management

Ability to multitask and work in a fast paced environment

English language is a must.

Benefits:

RAL: € 23.740,00

Staff Canteen

Soho Friends Membership

Monthly Staff Screenings & Staff Gym Classes

50% Discount on Cowshed Spa

50% F&B Discount

Global Benefits: Any Bedroom, Any House, € 100 per night

50% Discount Public Restaurants

Birthday Gift: 1 day OFF + Voucher

House Hero and Introduce a Star Program

Corporate Benefits (access discounts platform)