food service supervisor

Education:

College/CEGEP.

Work site environment:

Noisy.

Work setting:

Cafeteria. Coffee shop. Fast food outlet or concession. Restaurant.

Tasks:

• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Must have knowledge of the establishment's culinary genres.
• Supervise and check assembly of trays.
• Supervise and check delivery of food trolleys.

Supervision:

1 to 2 people. 5-10 people. Food and beverage servers. Working groups.

Certificates, licences, memberships, and courses :

Serving It Right Certificate.

Work conditions and physical capabilities:

Fast-paced environment. Work under pressure. Tight deadlines. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Walking. Physically demanding. Attention to detail.

Own tools/equipment:

Uniform.

Personal suitability:

Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Initiative. Dependability.

Screening questions:

• Are you available for shift or on-call work?.
• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.
• Do you meet the language requirements listed in the job posting for the position (English or French)?.

Employment terms options:

Early morning. Evening. Shift.

Experience:

2 years to less than 3 years.

Employment terms options:

Flexible hours. Morning. On call. Day. Weekend.

Health benefits:

• Dental plan.
• Health care plan.
• Paramedical services coverage.
• Vision care benefits.

Financial benefits:

• Group insurance benefits.
• Life insurance.

Other benefits:

• On-site amenities.
• Team building opportunities.
• Travel insurance.
• Wellness program.