Senior Business Associate (Patient Relations)
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Šaltinis pašalino skelbimą — kandidatuoti per pradinę nuorodą nebegalima.
Privaloma:FinTechHealthTech
Leadthe patient experience at an established dental group. You set the standard atthe front desk, guide the team, and keep daily operations on track — on fixedday hours.
Workschedule: 5-day work week on a rotatingshift, including at least one weekend day. Two rest days every week. Day shifts8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.
What you'll do
- Hold the standard of front-line patient service
- Guide and train front-desk team members; allocateduties and cover gaps
- Handle escalations and service recovery
- Oversee accurate payments, end-of-day settlement andtimely claims
- Carry out the administrative work behind daily clinicoperations (reports, records, supplies, coordination)
What we'relooking for
- Prior front-desk or patient-service experience, ideallyin a clinic or healthcare setting
- Experience guiding or training a team
- Able to perform all core front-desk duties well:patient booking, payments, insurance claims (CHAS, Medisave, insurance) andpatient correspondence
- Strong written and spoken communication; a localdiploma or equivalent (required)
- Rotating roster including one weekend day
Why join us
- $2,800-$3,400, based on supervisory experience
- 5-day week, two rest days, day shifts only, no nights,all public holidays off
- CPF, outpatient insurance, paid leave, leadershipincentives
- Clinician-led, not investor-owned. Three clinics,operating since 2005.