Night Front Office Agent PT

(m/f/d) - - Amsterdam , Netherlands - Front Office - Sir Albert Hotel

Why this vacancy is available

At the Sir Albert Hotel, we aim to deliver the best hospitality experience that goes above and beyond. To make this happen, we are looking for you! As our Night Front Office Agent, you will be responsible for the overall success of the night shifts. In the industry that never sleeps, we are looking for a responsible night owl who ensures the safety of the hotel and who loves to provide heartfelt service to our guests.

This is what you're going to do -

• You will be the first point of contact for our guests -
• You process and handle all check-ins, check-outs, calls, requests and questions -
• You will be responsible for the night audit and perform your administrative tasks using a checklist -
• You will walk duty rounds through the hotel to ensure safety -
• Providing guests with recommendations about the hotspots in Amsterdam

This is why your new job is challenging

You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. As a result, you always keep an overview, are able to set priorities and switch quickly. You know how to make connections and you take the initiative when decisions have to be made.

Job requirements

This is why you are the best candidate

To succeed in this role, we believe you should have a minimum of 1 year of work experience in a similar role. You speak and write fluently in English. It goes without saying that you have an affinity with hospitality, you are a natural and creative professional with good communication skills and knows how to connect with different people and cultures. You are not afraid to make mistakes and would like to work in a young, ambitious and dynamic team.

Our benefits and fun -

• Primary conditions of employment (market-based Horeca CLA); -
• Fixed staff rates for all Sircle Collection Hotels; -
• A day off to cel...