Front Service Staff
Principal
Job Responsibilities
- Welcome customers and provide friendly and professional service.
- Take customer orders accurately and communicate orders to the kitchen.
- Serve food and beverages to customers.
- Handle customer enquiries and requests.
- Assist with cashiering and payment transactions when required.
- Maintain cleanliness of the dining and service areas.
- Assist with opening and closing duties.
- Perform other service-related duties assigned by the supervisor.
Requirements
- Customer service or F&B experience is preferred.
- Good communication and interpersonal skills.
- Able to work in a fast-paced environment.
- Able to work shifts, weekends, and public holidays.
- Responsible, service-oriented, and able to work as part of a team.
- Able to communicate in Mandarin/Chinese to assist Mandarin-speaking customers/team members, if genuinely necessary for the job.