Sales Manager, Commercial (SMB)

About Scribe

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset for people and AI agents.

We're growing fast. Since our founding in 2019, we've reached 7 million users across 600,000 businesses. Based in San Francisco, we're a LinkedIn Top Startup, valued at over $1B, and backed by leading investors. Join us in our mission to transform how people work.

Hiring Manager – Krista Alderman, Head of New Business Sales

About the role Scribe's Commercial business is one of the fastest growing parts of the company, fueled by massive inbound demand from a product that sells itself, and a sales team that converts that signal into revenue. As Sales Manager, Commercial, you'll lead a team of Account Executives closing high velocity deals with small and mid sized businesses, turning product led interest into paid customers at scale. This is a role for someone who coaches in real time, builds repeatable systems, and gets energized by a high volume environment where speed and consistency are the job.

What you'll do

• Own pipeline conversion and deal velocity across the SMB funnel, holding the team to clear activity and outcome metrics in a fast moving, high volume environment
• Coach Account Executives in real time, on calls, in deals, and in the field, to sharpen discovery, tighten demo efficiency, and close with consistency
• Build and refine playbooks for PLG assisted selling, turning organic product usage into a repeatable motion that scales across the team
• Drive forecast accuracy and pipeline hygiene across a high activity book, ensuring leadership has a reliable view of what's closing and what needs attention
• Develop early career sellers into strong performers with clear promotion paths, creating a pipeline of talent from within the team
• Partner with Marketing, Growth, RevOps, and Enablement to improve lead quality, routing, and funnel conversion, flagging what's broken and building what's missing

What we're looking for

• Has led a Commercial or similar SMB/CML sales team of at least 7 Account Executives, including hiring and performance management, in a high growth environment
• Has managed reps closing $10K to $50K ARR deals on 30 to 60 day cycles and knows what good looks like at that pace and deal size
• Has operated in a high volume, inbound led or PLG sales environment and built or refined the motions that make it work
• Fluent in pipeline management, conversion metrics, and activity based forecasting, and can read a funnel and know exactly where to intervene
• Coaches for efficiency and repeatability, not just outcome, and knows how to get a whole team to a high standard, not just the top performers

Compensation & location

Hybrid, based in San Francisco. We work from the office 3 days per week.

All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

• On-Target Earnings is determined by tenure, experience, and performance throughout the interview process. Your recruiter will discuss the target range during your first call.
• OTE is a 60/40 split, uncapped commission, and accelerators for over-attainment.

Total compensation includes cash + equity + benefits.

Benefits

• Healthcare Coverage – Comprehensive health, dental, and vision plans, including two $0/month medical plan options for employees
• Equity – Ownership in what we're building
• 401(k) Plan – through Vestwell
• Flex Benefit – $500/year for home office equipment, productivity tools, learning & development or fitness/wellness
• Commuter Benefits – $100/month for SF based employees
• PTO – Flexible paid time off and company holidays
• Parental Leave – Paid leave to support growing families
• Wellness & Family Support – Free Talkspace membership, One Medical access (location-dependent), and Kindbody discounts for family planning

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.