Admission Manager
Job title: Admission Manager
Working hours: 7h30 – 17h00 (Monday – Friday) 8h00 – 12h00 (Saturday – presence requested for special events (if any)
II. RESPONSIBILITIES
- Admissions
- Prepare and implement weekly, monthly, and yearly enrollment plans and report enrollment activities regularly to the School Director.
- Proposing the development of a policy on tuition and fees, incentives and commissions for enrollment activities.
- Analyze and evaluate information, implementation methods, market prices, and competitors to make recommendations on new development channels, product price improvements, and promotion programs.
- Create, develop and manage relationships with enrollment partners.
- Market survey and analyze work results weekly/monthly/quarterly to propose ways to improve work efficiency.
- Collect and submit enrollment fees to the Accounting Department.
- Periodically report following the model form. Plan for prediction of monthly repair, make the list and the budget of the prediction.
- Collect and submit enrollment fees to the Accounting Department.
- Participate in developing the content of admission documents.
- Preside over the implementation of parent/student satisfaction surveys: 02 times/year or as requested by superiors.
- Taking care of students
- Create and implement student care plans, ensuring students are provided with the best quality of service.
- Optimize the process of receiving and handling customer feedback/complaints (parents/students).
- Propose activities to improve customer service (CMHS/HS).
- Organize internal events and extracurricular activities for students.
- Implement experiential activities (school tour, coffee talk) for customers (existing and new).
- Propose, present the creative ideas that support the company’s development.
- Follow the other tasks as required by the line manager.
III. REQUIREMENT
- Commitment to the vision, mission, core values, philosophy and company culture.
- Graduated from a regular university majoring in a related field.
- Minimum 2 years of working experience at in a reputable education system.
- Have experience in managing the facility.
- Ability to make reports, plan and present plans.
- Ability to communicate, teach, consult and present.
- Effectively communicate with parents, students and colleagues.
- Friendly, devoted, enthusiastic, and responsible dementor.
IV. SALARY AND BENEFITS
- Salary: Negotiable (up to qualification, experience, performance)
- Benefits:
- Social insurance, medical insurance, personal income tax and others up to the labor law
- Vietnam National holidays, and other holidays in accordance with Victoria school’s internal policies
- Birthday gift, Welcome gift, parties, team building...
- Free lunch at school.
- Discount for descendants in the family lineage.
- Sponsored training courses by internal and external experts.
- Obvious career path.
Skills: Administration, Microsoft Office, Team Management, Leadership, Microsoft Word, Customer Service, Microsoft Excel, Strategic Planning, Teamwork, Public Speaking