IT Operations & Cybersecurity Specialist

Introduction

Sacred Byte is a Berlin-based managed security services provider. We deliver secure IT infrastructure and compliance-ready cybersecurity for companies handling sensitive data—making enterprise-grade protection accessible to small and mid-sized organisations through smart administration and open-source solutions.

We're building a distributed team and looking for a reliable, curious technician internationally to help us keep client operations running smoothly while developing your security expertise.

Tasks

You'll handle day-to-day IT operations for our clients and contribute to internal security projects:

Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace

Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers

Triage first-line support tickets (password resets, access requests) and escalate complex issues

Run weekly maintenance checks: patch status, backup logs, security alerts

Document fixes and runbooks so processes are repeatable

Contribute to security projects (~20% of your time): CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, ISO 27001 checklist development

Your profile

Requirements

What You Bring

2+ years of hands-on experience in IT operations, helpdesk, or systems administration

Proven admin skills in Microsoft 365 or Google Workspace (user/group management, security policies, basic troubleshooting)

Comfortable with MDM platforms (Intune, Jamf, or similar)

Proficient in at least one scripting language ( PowerShell, Bash, or Python )

Strong written and spoken English ; German is a plus

Reliable internet and a professional remote setup

Self-directed, comfortable working asynchronously across time zones

Nice to have:

Microsoft 365 Certified (Administrator Expert or Endpoint Administrator)

Google Workspace Administrator certification

Exposure to security frameworks (ISO 27001, SOC 2, or similar)

We offer

Benefits

What We Offer

Competitive hourly rate : €12–16/hour, paid in EUR

Autonomy : Own your domain; we trust you to manage your work

Growth path : Opportunity to expand into a larger role as we scale

Fully remote : Async-first culture with occasional video syncs during CET-compatible hours

Contact

Please apply via join with a full CV and letter explaining your qualifications.