E-commerce Operations Executive - Retail

Job Description:

• Create and manage product listings across D2C websites and marketplaces. Coordinate with graphic designers, studio teams, store teams, and brand teams to obtain required product assets.
• Manage category structures, collections, and product merchandising on ecommerce websites. Conduct regular website audits to identify broken links, content errors, and merchandising issues.
• Monitor order flow across D2C websites and marketplace platforms. Ensure operational accuracy across Shopify, OMS, ERP, and marketplace systems.
• Prepare asset sets for website launches, campaigns, and marketplace requirements. Support customer inquiries received through email, chat, WhatsApp, and other support channels.

Position Title: E-commerce Operations Executive - Retail Employment Type: Full Time Salary: up to 6K AED inclusive, depending on experience and qualifications Job Location: Dubai

About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands.

Qualifications:

• Open to Asian & Arabic nationalities, aged 38 and below; With Bachelor’s degree in Business, Commerce, Marketing, IT, or related field.
• Minimum of 2 years’ experience in eCommerce operations, online retail, or eCommerce management.
• Hands-on experience with Shopify, ERP, OMS, marketplace platforms (Amazon, Noon, Namshi, Trendyol) and product catalog management.
• Experience in D2C eCommerce and fashion, footwear, sports, luxury, or lifestyle retail preferred.