Customer Accounts Executive (Collection)

Monitor accounts to identify outstanding debts

Investigate historical data for each debt or bill

Find and contact clients to ask about their overdue payments

Take actions to encourage timely debt payments

Process payments and refunds

Resolve billing and customer credit issues

Update account status records and collection efforts

Report on collection activity and accounts receivable status

Experience in collection with real estate industry is a MUST

Bachelor's degree in Business, Accounting, or related field is preferred

Debt collection and cash collection skills

Excellent communication and customer service skills

Basic understanding of finance

Ability to work independently and resolve issues promptly