HR Operations Manager

About RemotePass

RemotePass is a leading global platform transforming the way businesses access and manage top talent. Recognised as one of G2's top 100 fastest growing software products, we're on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.

By streamlining global hiring, onboarding, payroll, and compliance, RemotePass empowers organisations to build high-performing remote teams. We are backed by world-class investors including Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.

About the role

As senior HR operations manager, you'll own the day-to-day running of the people function for RemotePass's own globally distributed team. This is a hands-on, execution-first role. You'll keep our internal HR engine running smoothly as we grow, personally doing the work while leading a small, capable team across HR operations and talent acquisition.

This is an operator's role, not a strategist's. If you're energised by owning the details, being the go-to person, and running a tight, reliable operation, you'll thrive here.

Please note: This role covers RemotePass's own internal team only, not the EOR or contractor employees we manage on behalf of our clients.

Responsibilities

Own day-to-day HR operations for RemotePass's internal, globally distributed team, keeping everything running reliably

Maintain the operational backbone of the HR function: processes, policies, documentation, and systems. Most of this exists. Your job is to keep it current, fix what's broken, and simplify where it makes sense

Be the go-to point of contact for the team on any HR query or issue, resolving matters promptly and with care

Run performance review cycles end-to-end, from set-up and coordination through to follow-through

Manage onboarding and offboarding for the internal team, ensuring both are consistent and well-run

Own time-off policies and day-to-day HR administration

Maintain compliance with internal HR policies and local employment requirements across the countries where our team works

Track and report on the metrics that matter: onboarding completion, ticket resolution, and compliance status

Collaborate cross-functionally with leadership, finance, and payroll to ensure a seamless experience for the internal team

Requirements

5+ years in HR / people operations, with a strong track record of hands-on, day-to-day delivery

Proven experience running HR operations for a distributed or remote, multi-country team

Background at a startup, scaleup, tech company, or EOR or HR tech company is a strong advantage

Hands-on experience with onboarding, offboarding, performance review cycles, and relevant HR and recruitment tools including an ATS

Excellent organisational and process skills with genuine attention to detail and follow-through

Comfortable being the operational go-to person in a fast-changing, remote-first environment

Fluent in English

Why join RemotePass?

Be part of a fast-growing global company transforming remote work

Own and shape the HR operations of a remote-first, globally distributed team during a period of rapid growth

Work in a collaborative, inclusive environment with a strong culture of ownership

Opportunities for professional growth and development

Competitive compensation and benefits package