Behavioral Medical Biller (Part-time to start)

This is a remote position.

Job Summary RCM Staff BPO is hiring a part-time Medical Billing Specialist to support a mental health group practice based in Illinois. The specialist will create and submit insurance claims from completed therapy sessions, verify client insurance benefits, post payments, and follow up on unpaid and denied claims. This role requires strong attention to detail, consistent follow-up, and experience working with U.S. health insurance plans. Key Responsibilities

Create and submit insurance claims in the practice management system from completed therapy sessions, reviewing each claim for accuracy before release

Verify insurance eligibility and benefits for new and existing clients, including copays, deductibles, coinsurance, and behavioral health visit limits

Check claim status and follow up on unpaid claims with BCBS PPO, Aetna, and UnitedHealthcare

Review denials and rejections, submit corrected claims, and prepare appeals when needed

Post insurance payments from ERAs and EOBs and reconcile client balances

Track authorizations where a payer requires them

Prepare superbills for out-of-network clients when requested by the practice

Document all claim activity and payer communication clearly in the system

Protect patient information and follow HIPAA requirements

Qualifications

At least 1 year of experience with U.S. healthcare insurance

Hands-on experience with claim submission, payment posting, and insurance follow-up

Familiarity with commercial insurance and government health plans

Experience using payer portals and insurance websites

Strong written and spoken English

Excellent attention to detail and follow-up skills

Ability to work independently and manage multiple patient accounts

Reliable internet connection and a suitable remote workspace

Preferred Qualifications

Experience supporting mental health, behavioral health, or therapy practices

Experience using PracticeQ (IntakeQ)

Familiarity with Illinois insurance plans, including Blue Cross Blue Shield of Illinois

Knowledge of psychotherapy CPT codes and behavioral health benefit rules

Schedule

Part-time position, approximately 20 hours per week

Must be available during Central Time business hours

Final schedule will be determined based on practice needs

Work Arrangement

Remote

Philippines-based applicants preferred

Originally posted on Himalayas