Customer Service Representative

Responsibilities:

Attend to customers’ inquiries and requests. Provide accurate information about the company’s products and services. Resolve customer complaints professionally and promptly. Build and maintain positive customer relationships. Follow up with customers when necessary. Maintain accurate records of customer interactions.  Escalate complex issues to the appropriate department.

Requirements:

Previous customer service experience is an added advantage. Minimum of OND/HND/B.Sc. in any discipline. Excellent communication and interpersonal skills. Good problem-solving abilities. Customer-focused and patient. Ability to work effectively in a fast-paced environment.

Location: Anthony, Lagos

Remuneration: NGN  120,000