Contact Center Perbankan

Job Description

• Handling customer's complain and give information via Call
• Make reports on customer complaints and follow-up actions to solve the problem.

Requirement

• Education min. S1 with min. GPA 3.00.
• Male/Female
• Fresh graduates are welcome to apply
• Have a strong service mindset, multitasking, and are able to understand customer problems well
• Willing to work 24-hour shifts
• Placement: Semarang

Skills: Customer Service, Problem Solving, Call Center