M365 Specialist

1.Support Office 365 system

1. Manage operation for these product

• Exchange Online, SharePoint, Teams, OneDrive, Power Apps, and Power BI
• Finding log on 365 systems"

1. Can work as team and has good communication
2. Working together with end user helpdesk and IT team
3. Managing ticketing system using service now
4. Update configuration document and license
5. Managing team operation and escalate case to customers

Skills: Ticketing System, Technical Support, Help Desk, Office 365, Remote Support, IT Support